Research on Islamic Marketing in Islamic Banking : A Review and Bibliographic Analysis
Keywords:
Bibliometric Analysis, Islamic Banking, Islamic Banking Services Marketing, Islamic MarketingAbstract
This study aims to synthesize literature on Islamic banking published by the Journal of Islamic Marketing, starting from volume 1, issue 1, in 2010, to volume 12, issue 9, in 2021. This paper uses a systematic literature review technique to identify and analyze the literature on Islamic banking published in the journal of Islamic marketing for the period between 2010 and 2021. This study produces several directions for future studies and some additional results related to the geographical area of research, research methodology, the theory underlying the research, and favourite research topics in Islamic banking. The literature synthesis on Islamic banking has not been widely discussed. The paper that discusses Islamic banking literature primarily discusses Islamic banking from a financial and accounting perspective, while this paper discusses the literature review of Islamic banking from a marketing perspective.
References
Ali, M., Raza, S. A., & Puah, C.-H. (2017). Factors affecting to select Islamic credit cards in Pakistan: the TRA model. Journal of Islamic Marketing, 8(3), 330–344. https://doi.org/10.1108/JIMA-06-2015-0043
Almobaireek, W. N., Alshumaimeri, A. A., & Manolova, T. S. (2017). The Process of New Venture Creation in the Islamic World: An Organizing Framework. Springer, Cham. https://doi.org/https://doi.org/10.1007/978-3-319-39679-8_5
Altaf, M., Iqbal, N., Mohd. Mokhtar, S. S., & Sial, M. H. (2017). Managing consumer-based brand equity through brand experience in Islamic banking. Journal of Islamic Marketing, 8(2), 218–242. https://doi.org/10.1108/JIMA-07-2015-0048
Amin, H. (2013). Factors influencing Malaysian bank customers to choose Islamic credit cards. Journal of Islamic Marketing, 4(3), 245–263. https://doi.org/10.1108/JIMA-02-2012-0013
Amin, H., Abdul-Rahman, A.-R., & Abdul Razak, D. (2014). Theory of Islamic consumer behaviour. Journal of Islamic Marketing, 5(2), 273–301. https://doi.org/10.1108/JIMA-06-2013-0042
Ashraf, M. G. (2015). Include the Position of Islamic Banking , Service Quality , Satisfaction , Trust and Loyalty in the Context of an Integrated Model for Islamic Finance. European Journal of Business and Management, 6(17), 156–170.
Baneyx, A. (2008). “Publish or Perish” as citation metrics used to analyze scientific output in the humanities: International case studies in economics, geography, social sciences, philosophy, and history. Archivum Immunologiae et Therapiae Experimentalis, 56(6), 363–371. https://doi.org/10.1007/s00005-008-0043-0
Belwal, R., & Al Maqbali, A. (2019). A study of customers’ perception of Islamic banking in Oman. Journal of Islamic Marketing, 10(1), 150–167. https://doi.org/10.1108/JIMA-02-2016-0008
Bukhari, S. A. A., Hashim, F., Amran, A. Bin, & Hyder, K. (2020). Green Banking and Islam: two sides of the same coin. Journal of Islamic Marketing, 11(4), 977–1000. https://doi.org/10.1108/JIMA-09-2018-0154
Chong, B. S., & Liu, M. H. (2009). Islamic banking: Interest-free or interest-based? Pacific Basin Finance Journal, 17(1), 125–144. https://doi.org/10.1016/j.pacfin.2007.12.003
Christiyanto, W. W. (2020). Contemporary Marketing Mix, Brand Image and Consumer Buying Interest in Islamic Banking. Hasanuddin Economics and Business Review, 4(1), 15. https://doi.org/10.26487/hebr.v4i1.2347
Christiyanto, W. W., & Astutik, M. (2018). Integrated Marketing and Customers’ Decision Saving Funds in Islamic Banks. Shirkah: Journal Economics and Business, 3(3), 377–398. https://doi.org/10.22515/shirkah.v3i3.216
Conner, M., Godin, G., Sheeran, P., & Germain, M. (2013). Some feelings are more important: Cognitive attitudes, Affective attitudes, Anticipated affect, And blood donation. Health Psychology, 32(3), 264–272. https://doi.org/10.1037/a0028500
De Bruin, L., Roberts-Lombard, M., & De Meyer-Heydenrych, C. (2021). Internal marketing, service quality and perceived customer satisfaction. Journal of Islamic Marketing, 12(1), 199–224. https://doi.org/10.1108/JIMA-09-2019-0185
Ezeh, P. C., & Nkamnebe, A. D. (2018). A conceptual framework for the adoption of Islamic banking in a pluralistic-secular nation. Journal of Islamic Marketing, 9(4), 951–964. https://doi.org/10.1108/JIMA-03-2017-0022
Ezeh, P. C., & Nkamnebe, A. D. (2020). The prospects of Islamic banking in Southeast of Nigeria. Journal of Islamic Marketing, 11(1), 251–267. https://doi.org/10.1108/JIMA-03-2016-0023
Hafsa Orhan Åström, Z. (2013). Survey on customer related studies in Islamic banking. Journal of Islamic Marketing, 4(3), 294–305. https://doi.org/10.1108/JIMA-07-2012-0040
Hagger, M. S., Chatzisarantis, N. L. D., & Biddle, S. J. H. (2002). The influence of autonomous and controlling motives on physical activity intentions within the Theory of Planned Behaviour. British Journal of Health Psychology, 7(3), 283–297. https://doi.org/10.1348/135910702760213689
Haider, M. J., Changchun, G., Akram, T., & Hussain, S. T. (2018). Does gender differences play any role in intention to adopt Islamic mobile banking in Pakistan? Journal of Islamic Marketing, 9(2), 439–460. https://doi.org/10.1108/JIMA-11-2016-0082
Hassan, Y. (2021). A decade of research on Muslim entrepreneurship. Journal of Islamic Marketing. https://doi.org/10.1108/JIMA-12-2019-0269
Hati, S. R. H., Gayatri, G., & Indraswari, K. D. (2021). Migration (Hijra) to Islamic bank based on push–pull–mooring theory: a services marketing mix perspective. Journal of Islamic Marketing, 12(8), 1637–1662. https://doi.org/10.1108/JIMA-07-2019-0157
Hoque, M. Z. (1992). Nature and Methodology of Islamic Economics: An Appraisal. In The Pakistan Development Review (Vol. 31, pp. 1065–1075).
Imam, P., & Kpodar, K. (2013). No Islamic banking: how has it expanded? Emerging Markets Finance & Trade, 49(6), 112–137. https://www.jstor.org/stable/24475284
Jamshidi, D., & Kazemi, F. (2020). Innovation diffusion theory and customers’ behavioral intention for Islamic credit card. Journal of Islamic Marketing, 11(6), 1245–1275. https://doi.org/10.1108/JIMA-02-2018-0039
Janah, N., Medias, F., & Pratiwi, E. K. (2020). The intention of religious leaders to use Islamic banking services: the case of Indonesia. Journal of Islamic Marketing, 12(9), 1786–1800. https://doi.org/10.1108/JIMA-01-2020-0012
Janahi, M. A., & Al Mubarak, M. M. S. (2017). The impact of customer service quality on customer satisfaction in Islamic banking. Journal of Islamic Marketing, 8(4), 595–604. https://doi.org/10.1108/JIMA-07-2015-0049
Johan, Z. J., Hussain, M. Z., Mohd, R., & Kamaruddin, B. H. (2020). Muslims and non-Muslims intention to hold Shariah-compliant credit cards: a SmartPLS approach. Journal of Islamic Marketing, 12(9), 1751–1785. https://doi.org/10.1108/JIMA-12-2019-0270
Johnson, T. M., & Grim, B. J. (2013). The World’s Religions in Figures: An Introduction to International Religious Demography. John Wiley&Sons.
Kersten, C. (2017). History of Islam in Indonesia: Unity in diversity. Edinburgh University Press.
Khan, M. S. (1986). Islamic Interest-Free Banking Islamic A Theoretical Analysis. Staff Papers - International Monetary Fund, 33(1), 1–27.
Malik, M., Malik, A., & Mustafa, W. (2011). Controversies that make Islamic banking controversial: An analysis of issues and challenges. American Journal of Social and Management Sciences, 2(1), 41–46. https://doi.org/10.5251/ajsms.2011.2.1.41.46
Mostafa, R. H. A., & Ibrahim, M. M. (2020). The effects of customer equity and religious motivation on customer retention and switching intention. Journal of Islamic Marketing, 11(6), 1873–1891. https://doi.org/10.1108/JIMA-06-2019-0136
Nolen, A., & Talbert, T. (2011). Qualitative Assertions as Prescriptive Statements. Educational Psychology Review, 23(2), 263–271. https://doi.org/10.1007/s10648-011-9159-6
Parmar, A., Ganesh, R., & Mishra, A. K. (2019). The top 100 cited articles on Obsessive Compulsive Disorder (OCD): A citation analysis. Asian Journal of Psychiatry, 42, 34–41. https://doi.org/10.1016/j.ajp.2019.03.025
Raza, S. A., Shah, N., & Ali, M. (2019). Acceptance of mobile banking in Islamic banks: evidence from modified UTAUT model. Journal of Islamic Marketing, 10(1), 357–376. https://doi.org/10.1108/JIMA-04-2017-0038
Roberts-Lombard, M. (2020). Antecedents and outcome of commitment in Islamic banking relationships – an emerging African market perspective. Journal of Islamic Marketing, 11(6), 1851–1871. https://doi.org/10.1108/JIMA-09-2018-0164
Sadeghi, T., & Heidarzadeh Hanzaee, K. (2010). Customer satisfaction factors (CSFs) with online banking services in an Islamic country. Journal of Islamic Marketing, 1(3), 249–267. https://doi.org/10.1108/17590831011082428
Saeed, A. (1999). Islamic Banking and Interest: A Study of the Prohibition of Riba and Its Contemporary Interpretation. Koninklijke Brill NV.
Shah, S. A., Bhutto, M. H., & Azhar, S. M. (2021). Integrative review of Islamic marketing. Journal of Islamic Marketing. https://doi.org/10.1108/JIMA-07-2020-0216
Sheeran, P., Gollwitzer, P. M., & Bargh, J. A. (2013). Nonconscious processes and health. Health Psychology, 32(5), 460–473. https://doi.org/10.1037/a0029203
Sniehotta, F. F., Presseau, J., & Araújo-Soares, V. (2014). Time to retire the theory of planned behaviour. Health Psychology Review, 8(1), 1–7. https://doi.org/10.1080/17437199.2013.869710
Snyder, H. (2019). Literature review as a research methodology: An overview and guidelines. Journal of Business Research, 104(March), 333–339. https://doi.org/10.1016/j.jbusres.2019.07.039
Suhartanto, D., Dean, D., Ismail, T. A. T., & Sundari, R. (2020). Mobile banking adoption in Islamic banks. Journal of Islamic Marketing, 11(6), 1405–1418. https://doi.org/10.1108/JIMA-05-2019-0096
Sun, S., Goh, T., Fam, K., & Xue, Y. (2012). The influence of religion on Islamic mobile phone banking services adoption. Journal of Islamic Marketing, 3(1), 81–98. https://doi.org/10.1108/17590831211206617
Thye Goh, T., Mohd Suki, N., & Fam, K. (2014). Exploring a consumption value model for Islamic mobile banking adoption. Journal of Islamic Marketing, 5(3), 344–365. https://doi.org/10.1108/JIMA-08-2013-0056
Van Eck, N. J., & Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523–538. https://doi.org/10.1007/s11192-009-0146-3
Xu, J., Wang, Z., Shen, F., Ouyang, C., & Tu, Y. (2016). Natural disasters and social conflict: A systematic literature review. International Journal of Disaster Risk Reduction, 17, 38–48. https://doi.org/10.1016/j.ijdrr.2016.04.001
Zar Rokh, E. (2010). Iranian Islamic banking. European Journal of Law and Economics, 29(2). https://papers.ssrn.com/sol3/papers.cfm?abstract_id=978913
Zinser, B. A. (2019). Retail Islamic banking and financial services. Journal of Islamic Marketing, 10(1), 168–190. https://doi.org/10.1108/JIMA-07-2017-0074
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Journal of Contemporary Research in Business and Management

This work is licensed under a Creative Commons Attribution 4.0 International License.
