Journal of Contemporary Research in Business and Management

Evaluation of Organizational Transformation Strategy at PT Pertamina Patra Niaga (Phenomenology Study of Generational Response X, Y, and Z)

2022-10-24T10:46:27+00:00

The current development makes many organizations have to transform. The organizational transformation involves shifting the direction of the organization from its current position to the more desired position, as an effort to respond new and better challenges and opportunities. This research is an evaluation of the organizational transformation strategy which recently happens at PT Pertamina Patra Niaga (PPN), by examining the perception of every generation (X, Y, and Z) towards the organizational transformation process. This is very important in order to develop an ideal change management strategy model according to the intergenerational perceptions, thereby increasing the success of the organizational transformation that has been set, and ultimately increase the organizational performance. This qualitative research uses a phenomenological approach which was conducted at PT PPN Regional Central Java (RJBT). Respondents were selected by using purposive sampling method, and then structured interview was conducted to them. All interviews were recorded and transcribed. The research results are presented into two categories, namely: organizational learning (with sub categories include: shared commitment, shared vision, knowledge transfer, and communication patterns) and readiness for change (with sub categories namely: leadership patterns, employee involvement, and employee satisfaction). According to the research outcome and discussion that were conducted, an ideal model of change management strategy is obtained based on intergenerational perceptions. This model consists of 10 strategies which are developed by using a knowledge management approach and the observation of intergenerational behavioral responses. Through those steps, it is expected to increase the success of the organizational transformation that has been set and ultimately increase the organizational performance.

Portraying Employee’s Intrapreneurial Behaviour In A Banking Office In Semarang

2023-01-20T06:23:48+00:00

This study aims to portray the intrapreneurial behaviour of employees at the credit card branch of Bank Central Asia, Kantor Fungsional Perbankan Transaksi (KFPT) Semarang. Since intrapreneurial behaviour occurs within the organization, it is relevant to examine which factors in the organization can stimulate intrapreneurial behaviour. This study is a qualitative method, using interviews and documentation in the data collection technique. Based on the results of this research, employees' job characteristics as the antecedents were expected to affect employees' intrapreneurial behaviour in the way the employees do the work task and behave. The results of the additional data show that KFPT employees have quite high intrapreneurial behaviour. Therefore, it could be seen from the interviews, how the job design that has been made by the company has led to behaviour that exhibits innovative behaviour in employees which can be linked to employee intrapreneurial behaviour. According to the findings, the more of the characteristics regarding autonomy, skills, problem-solving and networking perceived in employee job design, the more intrapreneurial behaviour will exhibit. It is important to note, that the job characteristics differ in terms of their strengths in terms of intrapreneurial behaviour. The application of these job characteristics will be different in the office even though within PT. Bank Central Asia.

The Impact of Transformational Leadership on Employee Performance Mediated by Job Satisfaction

2023-01-20T10:27:41+00:00

This study aims to analyze the impact of transformational leadership and job satisfaction on employee performance. The variables used in this study are transformational leadership as independent variable, employee performance as dependent variable, and job satisfaction as intervening variable. The amounts of samples used in this study were 163 respondents representing Indonesian SMEs employees in Central Java province. The sampling method used in this study is non-probability sampling method with a purposive sampling technique. The method of collecting the data is completed by using both offline and online questionnaires. The research analysis tool used in this study is Partial Least Square (PLS) analysis technique with SmartPLS 3.0 version. The results of this study indicate that transformational leadership has a positive and significant effect on employee performance, transformational leadership has a positive and significant effect on job satisfaction, and job satisfaction has a positive and significant effect on employee performance as well as job satisfaction mediation effect between transformational leadership has a positive and significant effect on employee performance. Eventually, the owner of SMEs could consider transformational leadership as the factor that influences their employee performance improvement as well as satisfaction at work.

The Fundamental Decision Making: TV Shopping Model as Business Strategic in Retail Industry (Case Study: PT MNC GS Homeshopping)

2023-01-27T17:56:41+00:00

Fundamental steps must be taken by players in the TV shopping retail industry (TVS) to maintaining their business performance in Indonesia. The downward trend in response from television viewers not only has an impact on decreasing company performance, especially sales, but also has an impact on what steps must be taken by the relevant company leaders, so that in a directed and measurable way it becomes a method for maintaining business performance. This research uses a qualitative approach, namely an approach that tries to understand phenomena in their natural setting and context where the researcher does not try to manipulate the observed phenomena. The sample collection method is non-probability sampling, purposive sampling which is considered the most suitable for current investigations, because researchers need an efficient and manageable sample that meets certain criteria. The results of the data analysis show that product quality and price are the key characteristics retail of TV shopping, but the current strategy is not relevant to applied and suggests steps towards operational strategy innovation, such as: seeking alternative channels, focusing on new target markets, creating creative display content, increasing product variations, ease of ordering and managing product delivery will affect sales performance and company performance

Overcoming Digitalization Barriers: An Analysis of Implementing Fleet Management System in a Coal Mining Service Company

2023-07-12T06:39:51+00:00

This study analyzes the digitalization barriers of the fleet management system (FMS) in BUMA, one of Indonesia's biggest coal mining services. The FMS technology enables real-time monitoring of excavator and truck activities. This study employs a quantitative method by distributing online questionnaires to 351 employees from the production and dispatch departments. The collected data were processed and analyzed using SPSS with exploratory factor analysis. The study identified four barriers: unclear goals and strategies, lack of FMS data optimization, lack of employee digital capabilities, and cultural change. The study offers insights for management to implement recommended policies, such as designing for project charter, infrastructure fulfillment, simulator training for operators, and the obligation of production supervisors to identify root causes and corrective actions. Future researchers need to involve management in their studies to enhance comprehensiveness. Additionally, researchers should consider developing statements for each variable to yield diverse factor analysis results.